16 Best Ways to Fix Volume keys Not Working on PC Keyboard
Have you tried to adjust the volume on your computer keyboard using the volume keys, but nothing has happened?
It’s especially irritating if you rely on these keys to control your audio output. This problem can be caused by a variety of circumstances.
But don’t worry; in this blog post, we’ll explore the possible causes of your volume keys’ malfunction and provide some workable fixes to assist you.
Thus, whether you’re a gamer, a music fan, or someone who has to attend online meetings, keep reading to find out how to fix this problem and restore your volume keys to their original working condition.
These techniques should assist you in troubleshooting and resolving keyboard issues, whether you’re using a desktop computer or a laptop.
So, if you’re ready to get your volume keys back up again, read on!

Fix #1: Shut Down or Restart Your Computer to fix the “Volume keys Not Working” Problem
Restarting your computer is one of the most fundamental troubleshooting techniques that can help resolve a variety of software and hardware issues, including malfunctioning volume keys.
Restarting your computer clears its memory and reloads all drivers and system files, which can often address issues caused by software glitches or conflicts.
When your volume controls stop working, there could be a problem with the driver or software that controls them. Restarting your computer allows these drivers and the software responsible for volume control to be reloaded, which may help to resolve the issue.
Furthermore, restarting your computer can assist in resetting any settings that may be causing the issue, such as wrong sound settings or a disabled sound device.
- The steps to restart a Windows PC are simple: Click the “Start” button, select the power icon, and then choose the “Restart” option.
- To restart a Mac PC, click on the Apple icon in the top left corner of the screen, select the “Restart” option, and then confirm by clicking “Restart.”
In some circumstances, restarting your computer may not resolve the problem with your volume controls. If this is the case, you can try some of the other methods described in this blog post.
Fix #2: Confirm Whether It Is a Hardware Problem by testing a different keyboard
It is tempting to begin random fixes without a clear understanding of why the Volume keys are not working. You first need to take the time to determine whether the problem is the keyboard hardware or software. If you make that your starting point, your work will be easier and less frustrating.
The easiest way to confirm if the problem is Hardware related is to try the Volume keys on a different keyboard on the same computer to see if it works. And if it turns out working fine on this other keyboard, it means your keyboard is not in good condition. Some of the guides here may help fix a faulty keyboard.
However, if after trying a different keyboard you see no changes, it means the issue is software related, which we will address here.
Fix #3: Make sure the keyboard is well connected
If you’re using an external keyboard and your volume keys are not working, it’s possible that your keyboard is not properly connected to your computer. This can happen if the keyboard is not plugged in all the way or if the USB port on your computer is not functioning properly.
To address this issue, try the following steps:
- Check the USB connection: check if your keyboard is properly connected to your computer. Make sure that the USB cable is firmly plugged into the USB port on your computer. If your keyboard has a wireless connection, make sure that it’s properly paired with your computer.
- Test another USB port: If your keyboard is properly connected and you’re still having issues, try plugging it into another USB port on your computer. Sometimes, certain USB ports may not work properly, so testing a different port can help identify the issue.
Fix #4: Learn how to use the volume keys properly
It’s possible that you may not know how to properly use the volume keys on your keyboard to adjust the computer’s volume. This can make it seem like the keys are not working when in fact, they’re simply not being used correctly.
On some keyboards, the volume keys are secondary keys, meaning that they require an additional key to be pressed for them to function. This is common on laptop keyboards, where space is limited, and the volume keys share space with other keys.
To properly use the secondary volume keys on your keyboard, follow these steps:
- Locate the volume keys: Locate the volume keys on your keyboard. These keys are usually located on the top row keys and are labeled with volume icons such as speakers or sound waves.
- Locate the FN key: This is the key that needs to be pressed along with the volume key for it to function. This key is labeled with “Fn” and is usually located between the Ctrl and the Windows Logo keys at the bottom left corner of the keyboard.
- Press and hold the FN key, then press the volume up or volume down key. This will increase or decrease the volume as you press these keys.
By following the steps outlined above, you can properly use these keys and adjust the computer’s volume to your desired level.
Fix #5: Check the Mute key/button
If you’re using a computer with a dedicated mute key/button and your volume keys are not working, it’s possible that the mute key is causing the issue.
When the mute key/button is pressed/enabled, it mutes all audio output from your computer, including the volume control. This can make it seem like the volume keys are not working when in fact, they’re simply being overridden by the mute function.
So try to unmute your computer to see if it fixes the problem. If you’ve accidentally pressed the mute key, simply press it again to unmute your computer. Or if there’s a mute button on the keyboard or computer, simply make sure that it is not turned on.
Once the audio output is restored, check if your volume keys are working properly.
Fix #6: Check your computer speakers
If you’re experiencing issues with your keyboard volume keys not working, it’s possible that your computer speakers are faulty or not connected properly. This can cause the sound to be muted as you try to increase the volume, making it seem like the volume keys are not working.
To address this issue, try the following steps:
- Check the speaker connection: check if your computer speakers are properly connected to your computer. Make sure that the audio cable is securely plugged into the audio jack on your computer. If you’re using a wireless speaker system, make sure that it’s properly paired with your computer.
- Test the speakers: If your speakers are properly connected, test them by playing audio from another source, such as a smartphone or another computer. If the audio is still not working, it’s likely that the speakers are faulty and need to be replaced.
Faulty or improperly connected speakers can easily make users think their keyboard volume keys are not working. By following the steps outlined above, you can address the issue and get your speakers and volume keys working properly.
Fix #7: Check Your Computer’s Human Interface Device (HID)
Human Interface Device (HID) is a protocol that allows input devices such as keyboards, mice, and game controllers to communicate with your computer. When the HID is not enabled, it can cause issues with input devices, including the keyboard, hence malfunctioning volume keys.
To address this issue, try the following steps:
- Check the HID settings: check if the HID is enabled on your computer. You can do this by going to the Services. Just do a simple search for Services and open it up. Look for the “Human Interface Devices” section and click on it to see if it is enabled. If it’s not enabled, use the next step to enable it.

- Enable/Restart the HID: Right-click on the HID and click Restart. If the restart is greyed out, select properties. Then go to Startup type: select Automatic, then click Start. Then Restart the computer.

When the HID is not enabled, it can cause issues with input devices, including malfunctioning volume keys on a keyboard. By following the steps outlined above, you can address the issue and get your volume keys working properly.
Fix #8: Work on the Keyboard Drivers and Settings
The Volume keys failure may also be due to driver issues. So, you need to take some time to review or inspect the keyboard drivers and settings.
At times, a typical occurrence is that the driver that helps manage your keyboard may be having issues due to reasons that include:
- The installation of third-party software.
- Switching off your computer without using the recommended shutdown command.
You can start by updating or reinstalling the keyboard driver using these straightforward steps:
- On the Search Bar next to the Windows Icon on the left-hand side of your screen, type “Device Manager.”
- Click “Device Manager” when it appears among the Options on the Search Results.
- Find Keyboards on the list, then click on the arrow icon, which presents a list of keyboards.
- Select the specific keyboard with an issue and Right Click.
- Tap Uninstall Device.
- Reboot the Computer.
- Windows will then automatically identify the uninstalled keyboard and will, in turn, reinstall the latest driver for that specific keyboard.
Fix #9: Try an Older Version of the Keyboard Driver.
If, after updating or reinstalling the keyboard driver, you are still not able to get the Volume keys working again, the next fix to try is to install an older version of the keyboard driver.
To do so:
- Press the Windows Key and R at the same time to open the Run box.
- Type “devmgmt.msc” and hit Enter.
- Find “Keyboards” and click to expand it.
- Right-click on the driver and choose “Update driver.”
- Choose “Browse my computer for drivers.“
- Select “Let me pick from a list of available drivers on my computer.”
- Choose an older driver from the list and click “Next.”
- Wait for the process to finish, then restart your computer and check if the issue is fixed.
Fix #10: Disable Sticky Keys on Windows
Sticky Keys is a Windows feature that enables users to perform keyboard shortcuts by pressing one key at a time rather than holding down multiple keys simultaneously.
Although this feature can be helpful for individuals who have trouble holding down multiple keys at once, it can cause issues with the Volume keys and other keys on the keyboard.
If you have enabled Sticky Keys on your Windows computer and are experiencing problems with the Volume keys not functioning correctly, this could be due to Sticky Keys intercepting the key press and altering its behavior.
As a modifier key, the Volume keys are sometimes used in combination with other keys to perform various functions such as copying and pasting text. If Sticky Keys is activated, it may interfere with the Volume keys’ functionality and prevent it from working correctly.
To resolve this issue, you can disable Sticky Keys on your computer. Follow these steps to do so:
- On the Search Bar next to the Windows Icon on the left-hand side of your screen, type “Control Panel.”
- Click “Control Panel” when it appears among the Options on the Search Results.
- Select the Ease of Access section.
- Under the Ease of Access Center, tap on “Change How Your Keyboard Works.”
- Turn off Use Sticky Keys by clicking the Toggle Bar.
Fix #11: Disable Filter Keys on Windows
Filter Keys is an accessibility feature in Windows that helps people who may have difficulty holding down multiple keys at once by making the keyboard more user-friendly.
When the Filter Keys feature is enabled, Windows will ignore brief or repeated keystrokes and will not respond to keystrokes that are held down for too long. This feature can help prevent accidental keystrokes and make it easier for people with motor impairments or disabilities to type on a computer.
So, if you are trying to use the Volume keys with some other key(s) with no success, it means that having the filter keys enabled is one possible reason your Volume keys may have some issues. Follow the steps below to turn off filter keys on your windows:
- On the Search Bar next to the Windows Icon on the left-hand side of your screen, type “Control Panel.”
- Click “Control Panel” when it appears among the Options on the Search Results.
- Select the Ease of Access section.
- Under the Ease of Access Center, tap “Change How Your Keyboard Works.”
Turn off Use Filter Keys by swiping the Toggle Bar.
Fix #12: Clean Your Keyboard to Remove Accumulated Dust and Debris
When was the last time you cleaned your keyboard? Most times, when Computers experience issues like the Volume keys not working, the first thought is that it may be a hardware problem or something complex.
But it is essential to note that simple things, such as the accumulation of dust or debris over time, can lead to the failure of some parts of a keyboard.
It is typical for dirt to accumulate over time which may easily be due to some of your habits. If you often eat while using your computer, crumbs may fall and find their way into the keyboard, which may cause keyboard issues.
Too much dust or debris may hinder the proper functioning of your keys as they may get clogged over time. Here are some of the ways you can clean your keyboard:
- Using a small brush
- Use a microfiber cloth to wipe the keys and remove any debris gently.
- Spraying a can of compressed air in between the key spaces
- Apply some rubbing alcohol on a soft cloth to remove any dried liquid or dirt stuck on or within the keys on your Computer.
It is recommendable to have a proper Computer maintenance routine to ensure your gadget is in good condition. A Computer in good condition will serve its purpose for an extended period. You can schedule the computer maintenance routine and scatter the dates throughout the year. It could be once in four or six months.
Aside from that, you can also avoid eating while using your computer to avoid the accumulation of dirt under the keys of your computer keyboard.
The Recommendable Way to Clean a Keyboard Without Damaging It
You can follow these steps and guidelines as you clean your Computer to avoid damaging your gadget:
- Ensure you first switch off your Computer and disconnect it from any power source for your safety and that of the computer.
- Flip your Computer so that the keyboard is upside down to make it easy for any debris to fall off. You can also use cleaning slime or the sticky side of the tape to eliminate any additional debris.
- Use a compressed air blower to blow out any dust.
- Apply some rubbing alcohol on a soft cloth and wipe through the entire keyboard. Use a reasonable amount of rubbing alcohol to avoid soaking the keyboard.
- Use a dry cloth once done to give your keyboard a polished look.
- Give the keyboard time to dry before using it again.
If cleaning the keyboard doesn’t solve the problem, explore the next options.
Fix #13: Check for Malware or Virus
Malware and Viruses disrupt the usual functioning of your computer. Your keyboard may be affected as a result. No specific virus may be pointed out as one to cause keyboard failure since a keyboard has no ROM.
If the Volume keys, or some keys or all the keys on the computer keyboard are not working, the root problem could be malware or a virus.
Scanning and eliminating malware or a virus from your Windows PC is possible. You only need to follow these steps:
- On the Search Bar next to the Windows Icon on the bottom left-hand side of your screen, type Windows Security.
- Select Windows Security when it appears among the options presented.
- Click on the Virus and Threat Option.
- Tap Scan.
- Click Windows Defender Offline scan.
- Tap Scan Now to kickstart the process.
The scan may take a few minutes to do a thorough run, so ensure you exercise patience as you await the completion.
After the whole process is done, your Windows PC will restart. The scan will work as needed by detecting and removing any malware or virus.
Thus, if the problem of the Volume keys not working was due to a virus, it should start working again.
Fix #14: Use an External Keyboard
Sometimes fixing something involves having alternative options. Getting an external keyboard should be among the options to consider when the Volume keys on your computer stops working.
An external keyboard will enable you to go about your normal operations or processes as you look for ways to fix the in-built Computer keyboard. It will save you time and agony. Aside from that, it also presents numerous benefits.
Benefits of an External Keyboard
Here are some benefits of an external keyboard:
- Easily Replaceable – An external keyboard is easily replaceable, so you need not worry about your computer keyboard malfunction disrupting your everyday operations. For example, you can immediately replace an external keyboard by ordering online from a well-known platform like Amazon.
- Preserves your inbuilt Laptop keyboard – If you own a Laptop, by using the external keyboard for a while, you are protecting the inbuilt Laptop keyboard from wear and tear. You get to preserve your inbuilt keyboard as you perform all typing tasks on the external keyboard.
- Prevents Wrist Injuries – If you spend a huge chunk of your day typing, there is a risk of developing wrist tendonitis. It is a condition that develops when the tendons in your wrist are in constant motion. The design of an external ergonomic keyboard is intended to provide users with a pleasant typing experience. Your arms, hands, and wrists will not strain as you type.
Fix #15: Fix Volume keys problems with Troubleshooter
Another potential solution to this issue is to run the Hardware and Devices Troubleshooter on your Windows computer. This tool can help to diagnose and fix hardware problems, including issues with the keyboard.
The Hardware and Devices Troubleshooter is a built-in tool that can help diagnose and fix hardware problems on any computer.
If you’re experiencing problems with your keyboard, such as a non-functional Volume keys, running the Hardware and Devices Troubleshooter can be a helpful solution.
Here are the steps to follow:
- Step 1: Open the Settings Menu
Click on the Start menu, and then click on the gear icon to access the Settings menu.
- Step 2: Navigate to the Troubleshoot Settings
In the Settings menu, click on the “Update & Security” option. Then, select “Troubleshoot” from the menu on the left.
- Step 3: Run the Hardware and Devices Troubleshooter (Windows 10)
Under the “Find and fix other problems” section, click on “Hardware and Devices” and then click on “Run the troubleshooter.” Follow the on-screen instructions to diagnose and potentially fix any issues with your keyboard.
- Step 3: Run the Hardware and Devices Troubleshooter (Windows 10)
In the Settings app, click on the “System” option. Then, select “Troubleshoot” from the menu on the left-hand side. Under the “Other troubleshooters” section, click on the “Run” button next to the Keyboard hardware to start the troubleshooter.
- Step 4: Restart Your Computer
Once the Troubleshooter has completed its diagnostics, restart your computer to apply any necessary changes.
Once the Hardware Troubleshooter has completed its diagnostics, restart your computer to apply any necessary changes.
If the Hardware Troubleshooter does not resolve the issue with your Volume keys, you may need to check our other potential solutions discussed in this post.
Fix #16: Consult a Computer Technician
Consulting a computer should be your last resort when nothing else from the options mentioned works.
The option is recommendable because a professional will inspect and conduct any necessary tests to find reason why your keyboard Volume keys are not working. In the process, a computer technician may find other issues, so by the time they are done, your computer keyboard will be in a good state, and the Volume keys will be up and working again.
A good Computer technician will also advise you on whether to do a repair or a replacement. Their knowledge and expertise make it easy for them to know what would work best for your computer.
When looking for a reliable Computer technician, you should consider the costs involved. Also, seek recommendations from family and friends before settling on a computer technician. You can also look for one online but make sure you do your due diligence.
Benefits of Consulting a Professional Computer Technician
A professional Computer technician will give you relevant advice that may help you maintain your computer for an extended period. You will also get some insights on the most probable cause of the failed keyboard. It would help you avoid some things that lead to failure.
A professional Computer technician will help save you time, mainly if you depend on your computer for essential work. A professional will most likely work with your timelines or give you a period within which they can get the work done.
Some professional Computer technicians offer a warranty period. A warranty period means that if your keyboard malfunctions within that period, the technicians will repair it cost-free. A warranty period will make you less worried because it is a reliable backup plan.
Wrapping Up on Volume keys Not Working
It must be frustrating to open your computer to do some work and discover that the Volume keys are not working. The article guides you on some possible reasons for keyboard failure. You also get a list of ways to fix the issue.
Some of the common problems you may encounter include some or all of the keys of your keyboard not working. It is a normal occurrence, meaning you do not need to panic or think you are out of luck. You only need to realize that it could be a software or hardware issue.
Some significant causes of keyboard failure include physical damage, accumulation of dirt and debris, an outdated driver, or improper settings.
Most issues around Computer keys are fixable, as numerous ways exist to resolve the issue. You can first take up the challenge and start troubleshooting or carry out the above series of activities to help solve the problems.