The Escape Key is Not Working (How to Fix on Windows & Mac)
Whether you’re using a PC or a Mac, the ESC is an indispensable key. But you don’t know how important it is until it stops working.
A non-functioning ESC key means navigating around programs or completing tasks can take much more time than usual as you have to use your mouse or trackpad instead of a simple keyboard shortcut. In addition, it can be challenging to locate a specific command that is only accessible using the ESC key.
Read on to understand why the escape key may not work and the steps to fix that for both windows and Mac.
Top Reasons Why The Escape Key is Not Working For Windows And Mac
The ESC key may not work for various reasons. The issue may be either software or hardware related.
Below are the most common hardware and software issues hindering the ESC key’s functioning.
Software Related Issues
Software issues can cause the escape key to malfunction on both Windows and Mac computers.
In particular, recently installed software may conflict with existing programs or operating systems, resulting in the escape key not working correctly.
This issue can also occur if you change the keyboard settings, such as the language or keyboard layout.
Additionally, malfunctioning drivers or outdated software can prevent the escape key from working correctly.
The best way to determine if a software issue is causing the escape key not to work is to check for any recent software updates that may cause conflicts with existing programs and operating systems. It may also be necessary to reinstall certain drivers or update outdated software.
Additionally, it is essential to check the language and keyboard settings on the computer to ensure they are properly configured for use with the escape key.
Soon we’ll talk about how to go around all these causes and get your Escape key functioning again.
Hardware Related Issues
Hardware issues are one of the most common causes for the escape key not working on either Windows or Mac computers. This can be due to a broken keyboard, a damaged USB port, or a faulty connection between components.
A broken keyboard is often a result of extensive use, such as heavy typing, or an accident, such as dropping the machine or subjecting it to extreme temperatures.
A damaged USB port can also cause the escape key not to work. This is because the connection between a computer and its peripherals relies on USB ports to function properly. You may need to replace or repair the USB port to fix this issue if that’s the case.
The ESC key may not also function if you do not fix the keyboard properly in the USB port.
Another common cause of malfunctioning escape keys is a faulty connection between components inside the computer. This could be due to loose wires, damaged cables, or even dirt underneath the ESC key. You need to identify and repair or replace the faulty component to fix the problem.
Regardless of the causes, it is important to take action when your escape key ceases to function properly. You can ensure that your computer is functioning optimally by taking the time to identify and repair the issue.
Some Common Fixes To Resolve The Issue Of The Escape Key Not Working
Fortunately, you can try to fix these issues by using various methods.
Below are some of the solutions you can use.
Close All Running Programs
Most of the time, your Escape key won’t work because an app you have running responds to this key or a combination that includes the Escape key, even when another app has the focus. Most of these programs are screen recorders or tools for tunneling, like Microsoft Remote Desktop.
When you find the app that’s causing the problem, just close it, and your Esc keys should work again.
But I suggest you close all programs running on the computer to see if that fixes the problem. But if you have no idea how to close all programs on your computer, simply restart it, as shown in the next section.
Restart Or Shut Down Your Computer
It can be troubling when the Escape key isn’t working properly. Rather than buying new parts or calling technical support immediately, try restarting or shutting down the device first!
All you need is to follow three easy steps:
Windows
- Click on the Windows icon at the bottom left of your screen,
- Tap ‘Power’, and choose either Restart/Shut Down as desired.
- If you shut down the machine, wait for a few seconds before switching it On again – if no improvement occurs after that step, keep reading to try the other steps below.
Mac
When restarting or shutting down your Mac, it’s important to follow the proper procedure to avoid any potential problems.
To properly shut down your Mac
- Go to the Apple menu in the top left corner of your screen and select Shut Down from the list of options.
- You will be prompted with a message asking if you are sure you want to shut down. Click the Shutdown button to confirm. This will begin the shutdown process, and your Mac will turn off.
- Now press the power button to turn it on again.
Alternatively, to restart your Mac;
- Click on the Apple Menu and select Restart from the list of options.
- You will be prompted with a message asking if you are sure you want to restart; click the Restart button to confirm.
Your Mac will begin the restart process, and your machine will turn back on once it is complete.
It’s important to note that when restarting or shutting down your Mac, you should always save any open documents before you do so to prevent data loss.
Now try pressing the Esc key to see if it works.
Determine If The Issue Is Software Or Hardware Related
NOTE: One of the easiest ways to find out if the problem is hardware related is to plug in a different keyboard to see if it works. If the Escape key doesn’t work on the new keyboard, just know it is not a hardware problem.
It is critical to determine if the issue is hardware or software related. It is time to look into potential software solutions if you establish the problem is software related.
You can take several steps to fix the issue of the ESC key not working if the issue lies within an operating system setting or a specific program.
Start by ensuring all your current device drivers are up-to-date. Outdated drivers can cause disruptions in the communication between your keyboard and the system.
Additionally, check if an update is available for your operating system or applications that you may be using and update them. This can help restore the program to its original settings and fix any issues related to improper configurations.
If these steps do not work, you may have a malware problem causing your ESC key to malfunction. Run an antivirus scan on your computer to detect and remove any viruses, worms, or other malicious programs that could be disrupting the performance of your system or applications.
These are just a few tips to help you identify and solve software-related issues with your keyboard. By following these steps, you can save time and frustration trying to figure out what is wrong. With some detective work, you can have your keyboard back up and running in no time!
Clean Your Keyboard
It is very easy to clean a keyboard. All you need is some compressed air, one or two cotton swabs, and a mild cleaning solution like rubbing alcohol. First, use compressed air to spray your keyboard and remove any visible dust particles.
After that, you can dip the cotton swab in the cleaning solution and dab it in any crevices filled with dust and debris. Avoid using too much liquid, as this can damage the interior of your keyboard. Finally, use a dry cloth or paper towel to remove any remaining residue.
Cleaning your keyboard regularly is an essential part of keeping it in good working condition. It not only helps to keep it looking new and functioning properly, but it also helps to prevent the accumulation of dust and debris that can cause damage in the long run. Make sure to take the time to clean your laptop keyboard regularly!
How To Clean The Keyboard Properly
Cleaning your keyboard properly is essential. Following these steps will make the process successful.
- Switch off your computer first before you start the cleaning process. Ensure you disconnect the machine from any power source for your safety and that of the machine.
- Turn the keyboard upside down, allowing any debris to drop off. You can also use a vacuum cleaner or an air blower to blow off dust and dirt from all areas of the keyboard. Make sure you pay close attention to hard-to-reach areas, such as between the keys or in crevices, where dust and dirt can accumulate.
- Once you have removed the visible dust, apply some rubbing alcohol onto a soft cloth and wipe through the entire keyboard. Use a reasonable amount of rubbing alcohol to avoid soaking the keyboard.
- Allow it to dry off before using your laptop again. Make sure to do this in a well-ventilated area and avoid open flames.
Afterward, plug your keyboard back in and check if the ESC key is working properly.
Check For Any Virus Or Malware Attack
Malware and viruses can disrupt the operation of the ESC key. The key may fail to function if infected by a virus or malware. You can scan and remove the malware or virus from your computer to eliminate this problem. Follow these steps to do so, especially on Windows:
- Open the Windows Security application by Searching for it on the Search Bar next to the Windows Icon at the bottom left-hand side of your screen.
- Click on it and select Virus & Threat Protection from the options.
- Scan your system for any potential threats and eliminate them if necessary.
Following these steps will help ensure that the ESC key is functioning properly without any interference from malware or viruses. You can also use various anti-virus software available for virus software free or at a fee. However, only use antivirus software you have sourced from a trustworthy source.
Once you have completed this process, it may be necessary to restart your computer for the changes to take effect. After restarting, you can test the ESC key to ensure it is working correctly. If it still does not function as expected, you may need to take further steps, such as replacing the keyboard or troubleshooting the hardware.
Check Your Keyboard’s Drivers And Settings
The ESC key may not be functioning due to software-related issues. The issue may sometimes be caused by problems with your keyboard drivers, which control all the keys, including the ESC key. The Problem may be caused by various issues but the most common include the following:
- A recent installation of third-party software
- Switching off your computer without following the proper procedure
You can fix the driver issue by following these steps.
- Open the Device Manager
- Click on “Keyboards” and select the keyboard from the list.
- Check if a new driver is available for your device.
- If a newer version of the driver is available, update it by clicking on the “Update Driver” button.
- After updating the driver, reboot your laptop and press the ESC key again.
If the issue persists, you can try uninstalling and reinstalling the keyboard driver by right-clicking it in Device Manager and selecting “Uninstall Device.” After uninstalling, restart your computer and check if the ESC key is working normally.
If all of these steps fail, you may have a hardware failure on your keyboard or laptop.
Use an External Keyboard
You can also fix the problem of the ESC key not working by using an external keyboard, especially if you are using a laptop. Although the laptop’s keyboard offers convenience, an external keyboard can help you proceed with your work. An alternative will give you time to try various ways to fix the ESC key. Using another keyboard will also help you determine if the problem of the ESC key not working is a software or hardware issue.
If the other keyboard works, then you can be certain the ESC key on your keyboard has a hardware issue. If the ESC key does not work on the other keyboard, you may have software issues. An external keyboard is an invaluable pointer to where your ESC key is not functioning.
Turn On the Onscreen Keyboard
Use the onscreen keyboard temporarily if your ESC key is not working.
Follow these steps to turn on the onscreen keyboard:
- Open the Start menu. Select ‘Settings’ from the list of options.
- Select ‘Ease of Access’ and choose “Keyboard” from the list.
- Activate the toggle switch for the “On-Screen Keyboard.”
- The onscreen keyboard will appear when you press any key.
You can select any keys to input characters or commands from the onscreen keyboard. To adjust the size of the onscreen keyboard, press and hold down the Windows key while using the arrow keys to resize it. You can also switch between standard and split layouts by clicking on ‘Options’ at the top right corner.
Once you have finished typing, press the onscreen keyboard’s ‘X’ button to close it. You may also disable it by returning to Settings > Ease of Access > Keyboard and turning off the toggle for On-Screen Keyboard.
Wrapping Up
For Windows users, the simplest fix for an unresponsive Escape key is to try and clean up any dirt or debris that may have gotten stuck beneath it. Additionally, pressing down on the key with firm pressure can sometimes restore its responsiveness. If cleaning or pressing down doesn’t work, you can use the “On-Screen Keyboard” utility to emulate the Escape key.
For Mac users, a quick solution is to simultaneously press down the left “Command” and right “Option” keys, which will act as an Escape command. If this doesn’t work, resetting your SMC and PRAM may be necessary.
Whether you have a Windows or a Mac, if these and the other standard fixes highlighted above don’t work, it’s best to consult a professional computer technician for more advanced repairs. You can get your Escape key working with the right troubleshooting steps.
The ESC key is vital whether you are using a Mac or Windows. However, you only realize the importance of this key once it stops functioning. A non-functioning ESC key means navigating around programs or completing tasks can take much more time than usual as you have to use your mouse or trackpad instead of a simple keyboard shortcut. In addition, it can be challenging to locate a specific command that is only accessible using the ESC key. Read on to understand why the escape key may not work for windows and Mac.
Top Reasons Why The Escape Key May Not Be Working For Windows And Mac
The ESC key may not work for various reasons. The issue may be either software or hardware related. Below are the most common hardware and software issues hindering the ESC key’s functioning.
Software Related Issues
Software issues can cause the escape key to malfunction on both Windows and Mac computers. In particular, recently installed software may conflict with existing programs or operating systems, resulting in the escape key not working correctly. This issue can also occur if you change the keyboard settings, such as the language or keyboard layout. Additionally, malfunctioning drivers or outdated software can prevent the escape key from working correctly.
The best way to determine if a software issue is causing the escape key not to work is to check for any recent software updates that may cause conflicts with existing programs and operating systems. It may also be necessary to reinstall certain drivers or update outdated software. Additionally, it is essential to check the language and keyboard settings on the computer to ensure they are properly configured for use with the escape key.
Hardware Related Issues
Hardware issues are one of the most common causes for the escape key not working on either Windows or Mac computers. This can be due to a broken keyboard, a damaged USB port, or a faulty connection between components. A broken keyboard is often a result of extensive use, such as heavy typing, or an accident, such as dropping the machine or subjecting it to extreme temperatures.
A damaged USB port can also cause the escape key not to work. This is because the connection between a computer and its peripherals relies on USB ports to function properly. The ESC key may not function if you do not fix the keyboard properly in the USB port. Additionally, the key may fail to work if there is an issue with the port itself, resulting in the keyboard not working properly. You may need to replace or repair the USB port to fix this issue if that’s the case.
Another common cause of malfunctioning escape keys is a faulty connection between components inside the computer. This could be due to loose wires, damaged cables, or even dirt underneath the ESC key. You need to identify and repair or replace the faulty component to fix the problem.
Regardless of the cause, it is important to take action when your escape key ceases to function properly. You can ensure that your computer is functioning optimally by taking the time to identify and repair the issue.
Some Common Fixes To Resolve The Issue Of The Escape Key Not Working
Fortunately, you can try to fix these issues by using various methods. Below are some of the solutions you can use.
Restart Or Shut Down Your Computer
It can be troubling when the Escape key isn’t working properly. Rather than buying new parts or calling technical support immediately, try restarting or shutting down the device first!
All you need is to follow three easy steps:
Windows
1. Click on the Windows icon at the bottom left of your screen,
2. Tap ‘Power’, and choose either Restart/Shut Down as desired.
3. If you shut down the machine, wait for a few seconds before switching it On again – if no improvement occurs after that step, reach out to experts for help with further solutions.
Mac
When restarting or shutting down your Mac, it’s important to follow the proper procedure to avoid any potential problems.
To properly shut down your Mac
1. Go to the Apple menu in the top left corner of your screen and select Shut Down from the list of options.
2. You will be prompted with a message asking if you are sure you want to shut down. Click the Shutdown button to confirm. This will begin the shutdown process and your Mac will turn off.
To restart your Mac
1. Click on the Apple Menu again and select Restart from the list of options.
2. You will be prompted with a message asking if you are sure you want to restart, click the Restart button to confirm.
Your Mac will then begin the restart process and your machine will turn back on once it is complete.
It’s important to note that when restarting or shutting down your Mac, you should always save any open documents before you do so in order to prevent data loss.
Determine If The Issue Is Software Or Hardware Related
It is critical to determine if the issue is hardware or software related. It is time to look into potential software solutions if you establish the problem is software related. You can take several steps to fix the issue of the ESC key not working if the issue lies within an operating system setting or a specific program.
Start by ensuring all your current device drivers are up-to-date. Outdated drivers can cause disruptions in the communication between your keyboard and the system. Additionally, check if an update is available for your operating system or applications that you may be using.
If the software you are running is up-to-date, try resetting any programs causing the issue. This can help restore the program to its original settings and fix any issues related to improper configurations.
If these steps do not work, you may have a malware problem causing your ESC key to malfunction. Run an antivirus scan on your computer to detect and remove any viruses, worms, or other malicious programs that could be disrupting the performance of your system or applications.
These are just a few tips to help you identify and solve software-related issues with your keyboard. By following these steps, you can save time and frustration trying to figure out what is wrong. With some detective work, you can have your keyboard back up and running in no time!
Clean Your Keyboard
It is very easy to clean a keyboard. All you need is some compressed air, one or two cotton swabs, and a mild cleaning solution like rubbing alcohol. First, use compressed air to spray your keyboard and remove any visible dust particles. After that, you can dip the cotton swab in the cleaning solution and dab it in any crevices filled with dust and debris. Avoid using too much liquid, as this can damage the interior of your keyboard. Finally, use a dry cloth or paper towel to remove any remaining residue.
Cleaning your keyboard regularly is an essential part of keeping it in good working condition. It not only helps to keep it looking new and functioning properly, but it also helps to prevent the accumulation of dust and debris that can cause damage in the long run. Make sure to take the time to clean your laptop keyboard regularly!
How To Clean The Keyboard Properly
Cleaning your keyboard properly is essential. Following these steps will make the process successful.
1. Switch off your computer first before you start the cleaning process. Ensure you disconnect the machine from any power source for your safety and that of the machine.
2. Turn the keyboard upside down, allowing any debris to drop off. You can also use a vacuum cleaner or an air blower to blow off dust and dirt from all areas of the keyboard. Make sure you pay close attention to hard-to-reach areas, such as between the keys or in crevices, where dust and dirt can accumulate.
3. Once you have removed the visible dust, apply some rubbing alcohol onto a soft cloth and wipe through the entire keyboard. Use a reasonable amount of rubbing alcohol to avoid soaking the keyboard.
4. Allow it to dry off before using your laptop again. Make sure to do this in a well-ventilated area and avoid open flames.
Afterward, plug your keyboard back in and check if the ESC key is working properly.
Check For Any Virus Or Malware Attack
Malware and viruses can disrupt the operation of the ESC key. The key may fail to function if infected by a virus or malware. You can scan and remove the malware or virus from your computer to eliminate this problem. Follow these steps to do so, especially on Windows:
1. Open the Windows Security application by Searching for it on the Search Bar next to the Windows Icon at the bottom left-hand side of your screen.
2. Click on it and select Virus & Threat Protection from the options.
3. Scan your system for any potential threats and eliminate them if necessary.
Following these steps will help ensure that the ESC key is functioning properly without any interference from malware or viruses. You can also use various anti-virus software available for virus software free or at a fee. However, only use antivirus software you have sourced from a trustworthy source.
Once you have completed this process, it may be necessary to restart your computer for the changes to take effect. After restarting, you can test the ESC key to ensure it is working correctly. If it still does not function as expected, you may need to take further steps, such as replacing the keyboard or troubleshooting the hardware.
Check Your Keyboard’s Drivers And Settings
The ESC key may not be functioning due to software-related issues. The issue may sometimes be caused by problems with your keyboard drivers, which control all the keys, including the ESC key. The Problem may be caused by various issues but the most common include the following:
- A recent installation of third-party software
- Switching off your computer without following the proper procedure
You can fix the driver issue by following these steps.
1. Open the Device Manager
2. Click on “Keyboards” and select the keyboard from the list.
3. Check if a new driver is available for your device.
4. If a newer version of the driver is available, update it by clicking on the “Update Driver” button.
5. After updating the driver, reboot your laptop and press the ESC key again.
If the issue persists, you can try uninstalling and reinstalling the keyboard driver by right-clicking it in Device Manager and selecting “Uninstall Device.” After uninstalling, restart your computer and check if the ESC key is working normally.
If all of these steps fail, you may have a hardware failure on your keyboard or laptop.
Use an External Keyboard
You can also fix the problem of the ESC key not working by using an external keyboard, especially if you are using a laptop. Although the laptop’s keyboard offers convenience, an external keyboard can help you proceed with your work. An alternative will give you time to try various ways to fix the ESC key. Using another keyboard will also help you determine if the problem of the ESC key not working is a software or hardware issue.
If the other keyboard works, then you can be certain the ESC key on your keyboard has a hardware issue. If the ESC key does not work on the other keyboard, you may have software issues. An external keyboard is an invaluable pointer to where your ESC key is not functioning.
Turn On the Onscreen Keyboard
Use the onscreen keyboard temporarily if your ESC key is not working.
Follow these steps to turn on the onscreen keyboard:
- Open the Start menu. Select ‘Settings’ from the list of options.
- Select ‘Ease of Access’ and choose “Keyboard” from the list.
- Activate the toggle switch for the “On-Screen Keyboard.”
- The onscreen keyboard will appear when you press any key.
You can select any keys to input characters or commands from the onscreen keyboard. To adjust the size of the onscreen keyboard, press and hold down the Windows key while using the arrow keys to resize it. You can also switch between standard and split layouts by clicking on ‘Options’ at the top right corner.
Once you have finished typing, press the onscreen keyboard’s ‘X’ button to close it. You may also disable it by returning to Settings > Ease of Access > Keyboard and turning off the toggle for On-Screen Keyboard.
Wrapping Up
For Windows users, the simplest fix for an unresponsive Escape key is to try and clean up any dirt or debris that may have gotten stuck beneath it. Additionally, pressing down on the key with firm pressure can sometimes restore its responsiveness. If cleaning or pressing down doesn’t work, you can use the “On-Screen Keyboard” utility to emulate the Escape key.
For Mac users, a quick solution is to simultaneously press down the left “Command” and right “Option” keys, which will act as an Escape command. If this doesn’t work, resetting your SMC and PRAM may be necessary. Regardless of whether you have a Windows or a Mac, if these and the other standard fixes highlighted above don’t work, it’s best to consult a professional computer technician for more advanced repairs. You can get your Escape key working with the right troubleshooting steps.